Since the outbreak of COVID-19, we have put in place a series of changes to our services in order to best serve the LGBTQ and HIV communities who are at high risk during this time. All COVID-19 related updates and services can be found here.
Each day presents new “challenges” that we are choosing to see as “opportunities” – determining the best way to serve our clients and community. Yes, there are doubts, fears and monetary cost. The investment we have made in technology is significant. Cancelling events has resulted in lost revenue. But, this is the beginning of something, and we cannot yet see how it will play out in the long run. What we can do is continue to come up with compassionate and creative solutions to keep us all connected, and we will do that.
We recognize that some of you have lost employment or face an uncertain financial future. Additionally, the coronavirus is a true health threat. To all of you in need, we care and are here to help. To those who are supporters and who can, we need you to stay with us. Please continue to support Resource Center as we serve our communities. www.myresourcecenter.org/give
Posted April 1, 2020
*Services subject to change as updates are received from regulatory agencies.
Statewide Covid-19 Mental Health Support 24 hours a day, 7 days a week toll-free at 833-986-1919
Nelson-Tebedo 214-528-2336, Community Center 214-521-5124, LGBTQ Health 214-540-4492, Dental Health 214-540-4463, UBE 214-760-9718, FUSE 214-540-4435, GenderBrave 214-540-4415, Health Campus 214-528-0144, Behavioral Health 214-393-3640
The following are updates for our five locations: (*Services subject to change as we receive updates from regulatory agencies.)
Health Campus: Located at 2701 Reagan St. the food pantry services are offered via curbside pick-up. Hot meal services will remain temporarily closed. Additionally at the Health Campus, Case Management, Intake and Eligibility and Insurance Assistance are open but to reduce public travel, our staff will conduct eligibility and enrollment over the phone, including completing paperwork. Routine primary care visits at LGBTQ Health, located at the Health Campus, will be conducted via telemedicine with Dr. Voskuhl. 214-528-0144
Nelson-Tebedo: Located at 4012 Cedar Springs Rd., Nelson-Tebedo appointments for gender-affirming health care and PrEP will continue and are available via telemedicine. There is no routine HIV/STI screening, including no Thursday walk-in testing. However, STI treatment for symptoms and positive tests continues by appointment only: 214-528-2336.
Community Center: The community center located at 5750 Cedar Springs Road is closed to the public, however, Youth First programming and social activities will go VIRTUAL via an online video and chat room platform. THRIVE will also facilitate virtual programming. For Behavioral Health and counseling located at the Community Center, telebehavioral health is in place. Behavioral Health 214-393-3640
MPowerment: United Black Ellument or UBE, FUSE and GenderBrave have started virtual programming for their social activities and online discussions via Zoom, Facebook Live and Instagram Live. Additional details can be found on each of these program’s Facebook pages. UBE 214-760-9718, FUSE 214-540-4435, GenderBrave 214-540-4415
Dental Health: The Dental Health facility located at 9535 Forest Lane remains temporarily closed. 214-540-4463
We appreciate the hard work of Center staff who are doing incredible and brave work to maintain or adapt programs. These staff members are putting themselves on the front line to ensure our clients and members have access to the services they need, just like we were a frontline responder in the 1980s at the onset of the AIDS pandemic. We are using the best in technology along with our caring and skillful staff to ensure we meet the needs of the communities we serve.
We will continue to keep you updated on responses and programs via our social media platforms and our website at www.myresourcecenter.org/COVID19
While we know you all have heard the following many times by now, we ask that you continue to:
• Stop shaking hands.
• Regularly wash your hands (20 seconds or longer).
• Avoid touching your face.
• Cover coughs and sneezes (preferably with a tissue).
• Disinfect surfaces you regularly use.
• Stay home if you are sick.
Stay strong, keep the faith, and we will get through this – together!