Posted April 1, 2020
Posted March 23, 2020
Nelson-Tebedo 214-528-2336, Community Center 214-521-5124, LGBTQ Health 214-540-4492, Dental Health 214-540-4463, UBE 214-760-9718, FUSE 214-540-4435, GenderBrave 214-540-4415, Health Campus 214-528-0144, Behavioral Health 214-393-3640
If there’s one thing we’ve learned over 37 years at Resource Center, it’s being flexible and resilient in serving the needs of the LGBTQ and HIV communities of North Texas. Even as the coronavirus pandemic continues to create new challenges daily, it is our top priority to continue meeting the needs of our clients and community.
I, like many of you, watched the press conference last evening where Dallas Judge Clay Jenkins mandated “Shelter in Place for Dallas County”. The mandate begins tonight at midnight and will last thru April 3. Only essential sectors can remain open. The essential sector categories include:
- Healthcare and ancillary healthcare organizations and
- Providers of basic necessities for economically disadvantaged populations.
We fall into those categories. This means that we will continue to stay open and our dedicated staff will continue to provide critical and life-saving services to the community. The Center’s board, staff and supporters are committed to our mission of improving health and wellness, strengthening families and communities and providing transformative education and advocacy.
The following are updates for our five locations:
Starting today at our Health Campus, food pantry services are offered via curbside pick-up. Our hot meal services will remain temporarily closed. Additionally at the Health Campus, Case Management, Intake and Eligibility and Insurance Assistance are open but to reduce public travel, our staff will conduct eligibility and enrollment over the phone, including completing paperwork. Routine primary care visits at LGBTQ Health, located at the Health Campus, will be conducted via telemedicine with Dr. Voskuhl.
At Nelson-Tebedo appointments for Gender-affirming health care and PrEP will continue and are available via telemedicine. There is no routine HIV/STI screening, including no Thursday walk-in testing. However, STI treatment for symptoms and positive tests continues by appointment only: 214-393-3700.
Our Community Center located at 5750 Cedar Springs Road is closed to the public, however, starting April 1st, Youth First programming and social activities will go VIRTUAL via an online video and chat room platform. THRIVE will also resume April 1st with virtual programming. For Behavioral Health and counseling located at the Community Center, a therapist will meet with patients via phone this week, with a move to telebehavioral health on March 30.
United Black Ellument or UBE, FUSE and GenderBrave will resume programming today March 23rd. Programming, social activities and online discussions will go virtual via Zoom, Facebook Live and Instagram Live. Additional details can be found on each of these program’s Facebook pages.
Last, our Dental Health facility located at 9535 Forest Lane remains temporarily closed. Patients may utilize smartphone capability when possible, with Facetime or a photo. Clients calling with emergency needs will be directed to a doctor.
I appreciate the hard work of Center staff who are doing incredible and brave work to maintain or adapt programs. These staff members are putting themselves on the front line to ensure our clients and members have access to the services they need, just like we were a frontline responder in the 1980s at the onset of the AIDS pandemic. We are using the best in technology along with our caring and skillful staff to ensure we meet the needs of the communities we serve.
We will continue to keep you updated on responses and programs via our social media platforms and our website at www.myresourcecenter.org/COVID19
Stay strong, keep the faith, and we will get through this---together!
Posted March 20, 2020
If there is one thing that we’ve learned over 37 years at Resource Center, it’s being flexible and resilient in serving the needs of the LGBTQ and HIV communities. Even as the coronavirus pandemic continues to create new challenges daily, the Center is adjusting its programs and services to continue meeting the needs of our clients and community. We are YOUR Center, and we are here for YOU!
Please note the following changes:
Youth First: Starting April 1, Youth First programming including Gender Identity Night, Queer Youth of Color, STAY, Art and Writing Club and social activities will go VIRTUAL via an online video and chat room platform. And starting tonight (March 20), the Friday Family Dinner will become a Friday Family Movie via RAVE app. Check out Youth First’s Instagram for details.
Community Center programming: THRIVE will resume April 1 with virtual programming.
Community Center volunteers: Temporarily canceled, to resume in the future.
Mpowerment: UBE, FUSE and GenderBrave will resume programming next week March 23 via Zoom, Facebook Live and Instagram Live. “Game nights,” watch parties and online discussions are on tap as virtual activities.
LGBTQ Health: Starting today, routine visits with Dr. Voskuhl will be conducted via telemedicine. This means patients will talk to Dr. Voskuhl on the telephone or computer to review care plans. He will be able to order labs and medications while patient stays safely at home. To schedule an appointment call 214-540-4492 or send a message via the Healow portal.
Health Campus: Case Management, Intake/Eligibility and Insurance Assistance are open. To assist clients and reduce public travel, staff will conduct eligibility and enrollment over the phone, including completing paperwork. For more information or to speak to a case manager, call 214-528-0144.
Nutrition Services: Starting Monday March 23, food pantry services will be offered. Hot meal services will remain temporarily closed.
Nelson-Tebedo: HIV/STI testing continue by appointment only, 214-528-2236. No Thursday walk-in testing. Appointments for Gender-affirming health care and PrEP are available.
Behavioral Health: A therapist will meet with patients via phone next week, with a move to telebehavioral health on March 30.
Dental Health: Remains temporarily closed. Clients calling with emergency needs will be directed to a doctor. Patients can utilize smartphone capability when possible (Facetime or photo). Antibiotics/pain medication will be ordered if needed and Dental will consider emergency treatment on a case-by-case basis.
I appreciate the hard work of Center staff and volunteers who are doing incredible work to maintain or adapt programs. The Center is open for business, using the best in technology and a caring and skillful staff to meet the needs of the communities we serve. Stay strong, keep the faith, and we will get through this---together.
While we know you all have heard the following many times by now, we ask that you continue to:
• Stop shaking hands.
• Regularly wash your hands (20 seconds or longer).
• Avoid touching your face.
• Cover coughs and sneezes (preferably with a tissue).
• Disinfect surfaces you regularly use.
• Stay home if you are sick.
The issues with regard to COVID-19 are rapidly developing, sometimes on a hour-to-hour basis. We encourage each of you to regularly check the CDC’s website HERE. It contains updates and resources for navigating through this challenging time. Also, please monitor the City of Dallas’ website and the Dallas County Health Department for the latest information on the virus and locally-related issues.
City of Dallas resources HERE.
Chief Executive Officer