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Handbook

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To meet the growing demand for care and services for the aging LGBTQ population in the Dallas community, Resource Center (the Center) proposes a $4M capital campaign for the construction of an LGBTQ-friendly affordable senior housing facility. Through providing seniors with affirming, opportunities for socialization, recreation, and emotional support, the Center’s vision is to transform the way LGBTQ older adults live, access services, and develop community supports for generations to come. In order to achieve this imperative goal, the Center will partner with a housing developer to construct a 100-unit building open to all. The powerful LGBTQ history of Oak Lawn offers the project an appropriate, significant, and beautiful location while honoring the contributions of LGBTQ seniors.

Click here for information about Resource Center's Senior Housing Capital Campaign.

To make a gift now, click here.

 

Since the outbreak of COVID-19, we have put in place a series of changes to our services in order to best serve the LGBTQ and HIV communities who are at high risk during this time. All COVID-19 related updates and services can be found here. 

Each day presents new “challenges” that we are choosing to see as “opportunities” – determining the best way to serve our clients and community. Yes, there are doubts, fears and monetary cost. The investment we have made in technology is significant. Cancelling events has resulted in lost revenue. But, this is the beginning of something, and we cannot yet see how it will play out in the long run. What we can do is continue to come up with compassionate and creative solutions to keep us all connected, and we will do that.

We recognize that some of you have lost employment or face an uncertain financial future. Additionally, the coronavirus is a true health threat. To all of you in need, we care and are here to help. To those who are supporters and who can, we need you to stay with us. Please continue to support Resource Center as we serve our communities. www.myresourcecenter.org/give

 

Posted April 1, 2020 

*Services subject to change as updates are received from regulatory agencies.

RESOURCES:

Center for Disease Control (CDC)

City of Dallas

Dallas County Health Department 

Modified DART schedules

$1,200 Coronavirus Economic Impact Payment Info

Important Information about your Coronavirus Impact Payment

Statewide Covid-19 Mental Health Support 24 hours a day, 7 days a week toll-free at 833-986-1919

Resource Center Behavioral Health services

LGBTQ-focused Hotlines

Nelson-Tebedo 214-528-2336, Community Center 214-521-5124, LGBTQ Health 214-540-4492, Dental Health 214-540-4463, UBE 214-760-9718, FUSE 214-540-4435, GenderBrave 214-540-4415, Health Campus 214-528-0144, Behavioral Health 214-393-3640

The following are updates for our five locations: (*Services subject to change as we receive updates from regulatory agencies.)

Health Campus: Located at 2701 Reagan St. the food pantry services are offered via curbside pick-up. Hot meal services will remain temporarily closed. Additionally at the Health Campus, Case Management, Intake and Eligibility and Insurance Assistance are open but to reduce public travel, our staff will conduct eligibility and enrollment over the phone, including completing paperwork. Routine primary care visits at LGBTQ Health, located at the Health Campus, will be conducted via telemedicine with Dr. Voskuhl. 214-528-0144

Nelson-Tebedo: Located at 4012 Cedar Springs Rd., Nelson-Tebedo appointments for gender-affirming health care and PrEP will continue and are available via telemedicine. There is no routine HIV/STI screening, including no Thursday walk-in testing. However, STI treatment for symptoms and positive tests continues by appointment only: 214-528-2336.

Community Center: The community center located at 5750 Cedar Springs Road is closed to the public, however, Youth First programming and social activities will go VIRTUAL via an online video and chat room platform. THRIVE will also facilitate virtual programming. For Behavioral Health and counseling located at the Community Center, telebehavioral health is in place. Behavioral Health 214-393-3640

MPowerment: United Black Ellument or UBE, FUSE and GenderBrave have started virtual programming for their social activities and online discussions via Zoom, Facebook Live and Instagram Live. Additional details can be found on each of these program’s Facebook pages. UBE 214-760-9718, FUSE 214-540-4435, GenderBrave 214-540-4415

Dental Health: The Dental Health facility located at 9535 Forest Lane remains temporarily closed. 214-540-4463

We appreciate the hard work of Center staff who are doing incredible and brave work to maintain or adapt programs. These staff members are putting themselves on the front line to ensure our clients and members have access to the services they need, just like we were a frontline responder in the 1980s at the onset of the AIDS pandemic. We are using the best in technology along with our caring and skillful staff to ensure we meet the needs of the communities we serve.

We will continue to keep you updated on responses and programs via our social media platforms and our website at www.myresourcecenter.org/COVID19

While we know you all have heard the following many times by now, we ask that you continue to:
• Stop shaking hands.
• Regularly wash your hands (20 seconds or longer).
• Avoid touching your face.
• Cover coughs and sneezes (preferably with a tissue).
• Disinfect surfaces you regularly use.
• Stay home if you are sick.

Stay strong, keep the faith, and we will get through this---together!

 

A health center for the LGBTQ community and allies in North Texas!

Everyone should be able to see a doctor without fear of judgment or discrimination. Resource Center provides accepting and affirmative care for the lesbian, gay, bisexual, transgender and queer/questioning (LGBTQ) population in North Texas. The primary care clinic is headed up by Dr. Gene Voskuhl in a familiar and stigma-free environment.

Primary care services include treatment for chronic conditions, HIV treatment, PrEP access, STI treatment, general care, hypertension, weight loss, diabetes, flu shots, gender-affirming care and smoking cessation.

*Major insurance and self-pay accepted.


Resource Center LGBTQ Health
2701 Reagan St., Dallas 75219
Phone: 214-540-4492
Fax: 214-615-1387
Email: lgbtqhealth@myresourcecenter.org

Click for map

LGBTQ Health appointment hours:
Mon-Fri. 2-6 p.m.

Provider info: Dr. Gene Voskuhl graduated from the University of Oklahoma, where he specialized in infectious diseases and eventually helped launch the University’s HIV Clinic. He later worked at Gilead (the manufacturer of PrEP medication Truvada) as a medical scientist, instructing fellow physicians on how to safely treat LGBTQ patients and prescribe appropriate pharmaceuticals. Volunteering for the Center gave him an even deeper insight into the needs of the LGBTQ and HIV populations in North Texas, and further fanned the flames of his passion towards equity in healthcare. “Providing primary care at Resource Center will help us close the gap between a diagnosis and immediate treatment. Until now, if a patient was diagnosed with HIV or an STI at Nelson-Tebedo, our current testing facility, we referred that patient to another physician for treatment. Now, we can get that patient on a treatment plan within 24 hours and on the pathway to immediate care in a familiar and welcoming environment, free of stigma,” says Dr. Voskuhl.

Current Insurance Plan Participation will include the following providers*:

  • Aetna-Commercial
  • Aetna-Texas Health (aka Texas Health Aetna)
  • Blue Cross Blue Shield (BCBSTX)
  • BCBSTX Blue Essentials (HMO Blue)
  • BCBSTX Premier HMO
  • BCBSTX BAV HMO Exchange
  • CIGNA
  • HealthSmart-GEPO
  • HealthSmart-Accel
  • Human ChoiceCare PPO
  • Independent Medical Systems (IMS)
  • Imagine Health PPO
  • Medicare (Traditional MCR)
  • United Healthcare PPO/HMO/EPO/POS

*as of 5/20/19