HIV/AIDS Services

Location & Hours

Health Campus

2701 Reagan St, Dallas, TX 75219, USA
General Care, HIV/STI Treatment, Diabetes Treatment, Smoking Cessation , Gender-affirming Care, PrEP Access, Flu Shots, Hypertension
View Hours Ph: Health Campus 214-528-0144; LGBTQ Health 214-540-4492 more

Dental Health

9535 Forest Ln., Suite 230, Dallas, TX 75243
Specialized dental program provides comprehensive oral health care to people living with HIV/AIDS, Services are available free of charge for people living with HIV/AIDS who meet eligibility requirements outlined in Client Intake
View Hours Ph: 214-540-4463 more

Resources

Hot Meals Menu

Client Intake & Eligibility

Food Pantry Wishlist

Ways to Support the Nutrition Program

HIV Guidebook-English

HIV Guidebook-Spanish

Dart Schedule

Federal Poverty Level Guidelines

HIV/AIDS Services

Resource Center’s health campus provides critical assistance to people living with and affected by HIV/AIDS.

The Harold Simmons Foundation Health Campus is the Center’s one-stop facility for services that help meet the needs of people living with HIV/AIDS. The health campus provides nutritious meals and food products distributed through a weekday hot meals program and food pantry. Case management works with clients to navigate the care and support systems available in North Texas.

HIV services provided by Resource Center include:

  • Case Management
  • Client Intake*
  • Cyber Center
  • Food Pantry
  • Health Insurance Assistance
  • Hot Meals Program
  • Nutrition Education
  • Support Groups

*Clients must meet the eligibility standards outlined in Client Intake. In order to establish eligibility for Resource Center HIV services, all potential clients must complete an intake session. For a detailed explanation of an intake session and a list of acceptable documentation for establishing eligibility, see Resources to left.

HIV services are provided in accordance with the federal Ryan White HIV/AIDS Treatment Extension Act to people with a diagnosis of HIV/AIDS who have income under 300% of the Federal Poverty Level, income under 400% of the Federal Povery Level for the insurance assistance program and reside in the agency’s service area. 

Services are provided regardless of age, race, color, religion, gender, gender identity or expression, national origin, disability, political affiliation, sexual orientation, or inability to pay. 

Case management at Resource Center helps people living with HIV navigate the care and support systems available in the North Texas Area. Case managers are specially trained to respond to the needs of people impacted by HIV/AIDS and help plan for long term financial, emotional and physical needs. They are advocates and guides to accessing important services, support, education and staying involved in healthcare.

Resource Center case management program could be especially helpful to people impacted by HIV/AIDS who:

  1. are in danger of losing their health insurance due to a job loss and the high cost of COBRA
  2. have trouble meeting the high copay costs of their HIV medications under their insurance plan
  3. have recently been diagnosed with HIV/AIDS and need extra support to manage this challenge
  4. want support to begin and/or maintain medical treatment adherence
  5. need assistance in meeting the needs of daily living

Resource Center case managers will discuss the benefits of case management and how it can assist long term efforts to participate in health care, offer support as clients and family members adjust to the HIV diagnosis, and help link clients to future needed services such as legal and counseling services, job retraining, Social Security, Medicaid, Medicare / Medicare Part D, and many other community resources.

In a face-to-face meeting, a case manager will assess the client’s needs, develop and implement a care plan, and refer the client to appropriate services. Individual progress is regularly reviewed. Case managers normally work by appointment. Applicants will need the following documents at their first appointment: proof of HIV/AIDS diagnosis, proof of residence, proof of income, and a picture ID.

Health insurance is important to maintaining your overall health. If you are eligible for Ryan White funded services, we can help you keep the insurance you already have.

The Ryan White Insurance Assistance Program provides financial assistance for people with HIV to keep their private insurance for the maximum time period possible. This program assists with insurance premiums and COBRA premiums.

Program Information:

  • Clients must meet the eligibility standards outlined in the Client Intake section
  • Eligibility for this program must be verified quarterly
  • Currently have private medical and/or dental insurance
  • Assistance is limited to a maximum of $750.00 per month
  • You can receive assistance even if you are working, as long as your employer will accept a monthly check from this program

The Program does not cover:

  • Medicare Premiums
  • Texas High Risk Pool Premiums
  • Long-term care insurance
  • Hospital or emergency room charges

Call 214-540-4436 for more information.

Resource Center’s Dental Health program provides comprehensive oral health care to people living with HIV/AIDS.

For over 30 years, Resource Center’s Dental Health continuum of care has provided services for people living with HIV/AIDS. The program uses a restorative approach that focuses on reducing the burden of infection caused by dental decay, places emphasis on saving teeth vs. extraction, and reduces the use of more expensive medical services, thereby reducing the economic impact on the health care system. Services offered include cleanings, crowns, exams and x-rays, fillings, partials and dentures, peridontal therapy and root canals.

In order to make an appointment, clients must meet the eligibility standards outlined in Client Intake. Clients enter into Medical Case Management with coordination of dental and medical services including treatment education, risk reduction and assessment of physical, mental and psycho-social needs with appropriate referrals. Clients accessing dental services for the first time please contact the Medical Case Management coordinator at 214-540-4465.

Resource Center Dental Health
9535 Forest Ln., Suite 230, Dallas 75243
Phone: 214-540-4463
Click for map

Dental program appointment hours:
Mon-Thur: 8 a.m.-4 p.m.
Fri: 9 a.m.-3 p.m.

All clients wishing to access Resource Center’s HIV services for the first time must establish eligibility at the Client Services office. Client eligibility must be renewed semi-annually (every six months) and every three months for insurance assistance.

There are many services available that, based on certain eligibility criteria such as income, could be free of charge to HIV+ individuals. Services include medical and dental care, case management, medical case management, assistance with health insurance premiums and HIV medication copays, HIV education, transportation, mental health counseling, food, legal services, childcare, housing, substance abuse treatment and home health services. These services are funded by the Ryan White Treatment Extension Act and other funding sources. Completing the intake process is the first and most important step towards accessing these services and finding out if and how ongoing case management can continue to help you.

Schedule an appointment by calling 214-528-0144.

Arriving over 15 minutes late will forfeit your appointment time and will be treated as a stand by. Appointments are highly recommended.

Public transit: Resource Center is accessible via DART bus routes 29 (exit at Reagan St.), or 39 (exit at Reagan St.), or 409 (exit at Brown St.) Also accessible from routes 31 and 51 (exit at Reagan St.)

Coronavirus Message:

  • Hot Meals program is now offering a breakfast option from 9-11 a.m. or a lunch option from 11:00 a.m.-1:00 p.m. Monday thru Thursday. All meals are pick-up via curbside at the Health Campus. Clients are eligible for ONE meal only: breakfast or lunch. The current menu is located under RESOURCES.
  • The Food Pantry is open for its usual schedule as a to-go service only.
  • Modified DART scheduled can be found HERE

Food Pantry

The Center’s food pantry was founded in 1983 out of a cardboard box at the corner of Cedar Springs Road and Throckmorton Street in front of the Crossroads Market. Today, the pantry serves more than 800 people living with HIV each week, providing fresh produce, canned goods, frozen foods and perishables.

Food is purchased from the North Texas Food Bank, as well as through generous donations from supermarkets, restaurants, caterers, community groups and individuals.

Clients may shop at the pantry once each week, making their selections from the food available, within limits established for inventory control and fairness.

Food pantry services are available free of charge to Resource Center clients with a valid client I.D. card and current photo I.D. Clients must meet the eligibility standards outlined in Client Intake.

Monday: 9 a.m.-6 p.m.
Tuesday-Thursday: 9 a.m.-2:30 p.m.
Friday-Sunday: Closed

Hot Meals Program

The hot meals program provides eligible clients one meal each weekday, five days per week. On average, the program serves 600 meals per week. Meals are designed to provide one-third to one-half of daily nutritional needs. Menus are planned specifically to address the caloric needs of individuals impacted by HIV/AIDS. Clients must meet the eligibility standards outlined in Client Intake to use this program.

Hot meals services are available free of charge to Resource Center clients with a valid client I.D. card and a current photo I.D. Visitors and community guests may have lunch at the hot meals program for $5 per person.